Terms of Service

Effective Date: September 3, 2025

By accessing www.capacity-coaching.com (the “Site”), joining our community, or purchasing any product or service, you agree to these Terms of Service (“Terms”). If you purchase a program, your Master Services Agreement (MSA), Statement of Work (SOW), and any Guarantee Exhibit govern that purchase and control in case of conflict with this Site TOS.

1) Who we are

2) Eligibility

  • Global audience; English language.

  • 16+ only. If 16–17, you confirm parental/guardian consent. No use by children under 16.

3) Not medical advice

  • We provide educational coaching. We are not physicians, dietitians, or therapists. Nothing on the Site or in our programs is medical advice. Consult your doctor before changing training, diet, or lifestyle. You assume all training risks.

4) Accounts & conduct

  • You must provide accurate info and keep credentials secure. You’re responsible for all activity under your account.

  • No harassment, spam, illegal, infringing, or harmful content. We may suspend/terminate access for violations.

5) Community rules

  • Follow posted community guidelines. We may moderate, remove content, or revoke access for violations without refund where permitted by your SOW/MSA.

6) User content & testimonials

  • You own what you post. You grant us a worldwide, royalty‑free, revocable license to host, display, and share your posts/testimonials for Site/community operation and promotion. You can request removal via support email (reasonable time to process).

  • If you submit testimonials, race photos, or results via the Site, you grant permission to use them with opt‑out available on request.

7) IP and license

  • All Site materials, plans, and content are our IP or licensed to us. When you purchase, you receive a personal, non‑transferable license for your own use. No sharing, reselling, or redistribution.

8) Commerce (Stripe checkout)

  • Currency: USD. Taxes: collected by Stripe where applicable.

  • Pricing and inclusions are shown on the checkout page and in your SOW. We may update prices anytime before purchase.

  • Refunds: all sales are final except explicit performance guarantees stated in your SOW Exhibits (if any). PIF‑only guarantees are version‑locked at purchase and are the sole remedy, per the Exhibit.

  • Payments: if a payment fails, we may retry up to three (3) times over seven (7) days; services may pause for non‑payment. Chargebacks are a breach; you’re responsible for related bank/collections/legal costs where permitted.

  • If any conflict arises, the signed MSA/SOW/Exhibits for your purchase control.

9) Guarantees (summary)

  • Some offers include a performance guarantee for Paid‑In‑Full buyers only. Installments typically do not qualify. Details, metrics, compliance, and remedy are defined in the relevant Exhibit delivered post‑purchase; that Exhibit controls. Clear, strong guarantees exist to reduce buyer risk; their conditions limit abuse.

10) Privacy, cookies, and marketing

  • We use cookies/analytics (e.g., GA/Meta Pixel) to operate and improve the Site. A Cookie Notice and Privacy Policy will be posted and govern data use once live; check back for updates.

  • Email/SMS marketing: we only send if you explicitly opt in (e.g., lead magnet forms). You can opt out anytime via unsubscribe/STOP. Message/data rates may apply.

11) Disclaimers

  • The Site and content are provided “as is” and “as available” without warranties of any kind. We don’t guarantee specific results from Site use.

12) Limitation of liability

  • To the maximum extent allowed by law, our total liability for claims arising from the Site or purchases is capped at the fees you paid to us for the applicable product/service giving rise to the claim. No indirect, incidental, special, consequential, or punitive damages.

13) Indemnification

  • You agree to defend, indemnify, and hold us harmless from claims arising out of your Site or program use, your content, or your violation of these Terms.

14) Termination

  • We may suspend or terminate access for any violation. Your obligations (IP, payments owed, indemnity, limitations) survive termination.

15) Changes to Terms

  • We may update these Terms anytime by posting a revised version with a new effective date. Your continued use after changes means acceptance. For purchases, the version attached to your SOW/Exhibits at purchase controls that transaction.

16) Governing law & venue

  • California law governs. Exclusive venue and jurisdiction: state and federal courts located in California, USA.

17) Contact